IT Support Specialist
Salary Range: ₹25,000 - ₹35,000
Application Deadline: October 31, 2023
Job Description
FLIONE is looking for an IT Support Specialist to provide technical assistance to our school clients. The successful candidate will be responsible for resolving technical issues, installing and configuring hardware and software, and ensuring smooth operation of our educational technology solutions.
Responsibilities
- Provide technical support to schools and educational institutions
- Install, configure, and maintain hardware and software
- Troubleshoot and resolve technical issues
- Document support requests and solutions
- Train users on basic system operations
- Collaborate with the development team to improve product reliability
Requirements
- Associate's or Bachelor's degree in IT, Computer Science, or related field
- 2+ years of experience in IT support
- Strong knowledge of computer systems, networks, and common software applications
- Experience with troubleshooting hardware and software issues
- Excellent customer service skills
- Ability to explain technical concepts to non-technical users